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Frequently asked questions.
What services do you offer?
I provide branding, logo design, web design and development, tech teaching, custom tutorials, strategy sessions, business startup services, copywriting, and social media content creation.
Which platforms do you use for web design and development?
I specialise in Squarespace, WordPress, and Shopify. However I do have a great team that have a plethora of experience in a diverse range of web building platforms so I am open to discuss options and what best suits you and your business needs.
How can I contact you?
You can reach me through the contact form on my website or via email at yes@brightpathsolutions.com.au.
Do you offer custom branding packages?
Yes, I tailor branding packages to meet your specific business needs.
What is included in your tech teaching service?
I offer personalised tech tutorials and strategy sessions focused on small businesses.
Can you help with social media content creation?
Yes, I create engaging social media content, including reels and posts. However, we do not currently offer social media management but we are happy to suggest some alternative options.
Do you provide copywriting services?
Yes, I offer copywriting for both internet and print media to enhance your brand’s communication.
How do I get a quote for a project?
Contact me with your project details, and I’ll provide a customised quote based on your requirements.
What’s your turnaround time for projects?
Turnaround times vary depending on the project scope. I’ll provide an estimated timeline once I review your project. It’s good to know however that I only take on 3-4 clients at any time to ensure efficient turnaround time so that your not waiting months like some other agencies.
Do you offer e-commerce solutions?
Yes, I build and optimise e-commerce websites, particularly on Shopify.
What is your process for website development?
My process includes consultation, planning, design, development, testing, and launch, ensuring a smooth and successful project. I will have several meetings with you either in person or virtually to show you different aspects of the project to ensure we are following your project request.
Can you help with SEO for my website?
Yes, I include basic SEO optimisation in my web design packages to improve your site’s visibility. I can provide ongoing SEO management at additional monthly costs.
What sets you apart from other agencies?
I combine creativity with technical expertise and offer personalised services tailored to each client’s needs. I'm personable, creative, and experienced, with a plethora of ideas for any industry. I'm dynamic, working fast and efficiently while staying focused and dedicated to you and your project. You’re not just a number to me; you're the passion that fills my cup and the project that drives my day. As a single mum, your success makes my life better, and I bring that dedication to every project I undertake.
Do you offer maintenance and support for websites?
Yes, I provide ongoing maintenance and support to keep your website running smoothly.
Can you help with email marketing campaigns?
Yes, I create effective email marketing campaigns to engage your audience and drive conversions.
What kind of businesses do you typically work with?
I work with a variety of businesses, from startups to established companies, across different industries.
How can I see examples of your work?
Visit the “Portfolio” section on my website to view examples of my completed projects.
Do you offer consultations before starting a project?
Yes, I offer free initial consultations to discuss your project needs and goals.
Can you assist with content strategy for my business?
Yes, I can help develop a comprehensive content strategy to effectively communicate your brand message.
What are your payment terms?
My payment terms vary by project. I typically require a deposit upfront with the balance due upon project completion.
These first-person responses should help create a more personal connection with your potential clients.